{"id":5409,"date":"2025-01-19T10:48:27","date_gmt":"2025-01-19T03:48:27","guid":{"rendered":"https:\/\/dev.artru.net\/?p=5409"},"modified":"2026-06-02T14:33:28","modified_gmt":"2026-06-02T07:33:28","slug":"huong-dan-them-thay-doi-thong-tin-email-so-dien-thoai-trong-wot-blitz","status":"publish","type":"post","link":"https:\/\/artru.net\/en\/huong-dan-them-thay-doi-thong-tin-email-so-dien-thoai-trong-wot-blitz\/","title":{"rendered":"Instructions for adding\/changing Email and Phone Number information in WOT Blitz"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In case you lose <strong>E-mail<\/strong> nice <strong>Phone number<\/strong> If you have linked your WOT Blitz account, you will need to create a ticket for WarGaming so that the support staff can manually change it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Request information needed to create a ticket<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Game account can still be logged in.<\/li>\n\n\n\n<li>After logging into the game, take a screenshot of the game window information (information with account name and ID or Garage).<\/li>\n\n\n\n<li>More information:\n<ul class=\"wp-block-list\">\n<li>Name of the network provider when registering the account (Viettel, VNPT, FPT, etc.).<\/li>\n\n\n\n<li>Name of the mobile network operator and phone number (Viettel, Mobiphone, Vinaphone, etc.).<\/li>\n\n\n\n<li>Geographic location at time of registration (city, country).<\/li>\n\n\n\n<li>Date of birth if you have set it in your WarGaming account information.<\/li>\n\n\n\n<li>Platform you play games on (<a class=\"artru-notranslate\" href=\"https:\/\/store.steampowered.com\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-no-translation=\"\" data-no-auto-translation=\"\">Steam<\/a>, <a class=\"artru-notranslate\" href=\"https:\/\/asia.wargaming.net\/en\/wgc\" target=\"_blank\" rel=\"noreferrer noopener\" data-no-translation=\"\" data-no-auto-translation=\"\">Wargaming.net Game Center<\/a>, Android, iOS\/iPadOS\/MacOS, Microsoft Store, Nintendo Switch\u2026).<\/li>\n\n\n\n<li>If you have ever deposited money into the game, fill in the deposit information (amount of gold deposited, deposited via card or Momo,...) to increase the success rate.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"953\" src=\"https:\/\/cdn.artru.eu.org\/wp-content\/uploads\/2025\/01\/Garage-ARTRU-WOT-Blitz.jpg\" alt=\"Garage ARTRU WOT Blitz\" class=\"wp-image-5441\"\/><figcaption class=\"wp-element-caption\">Garage ARTRU WOT Blitz<\/figcaption><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Step by step to create a ticket (support ticket)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">In case of adding\/changing Phone Number but Email cannot be accessed to get verification code<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 1:<\/strong> Visit the page <a class=\"artru-notranslate\" href=\"https:\/\/asia.wargaming.net\/support\/en\/?utm_source=global-nav&amp;utm_medium=link&amp;utm_campaign=support\" target=\"_blank\" rel=\"noreferrer noopener\" data-no-translation=\"\" data-no-auto-translation=\"\">Player Support<\/a> to create a support ticket for the game WOT Blitz.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"855\" src=\"https:\/\/cdn.artru.eu.org\/wp-content\/uploads\/2025\/01\/Player-Support-WOT-Blitz.png\" alt=\"Player Support WOT Blitz\" class=\"wp-image-5444\"\/><figcaption class=\"wp-element-caption\">Player Support WOT Blitz<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 2:<\/strong> Click on <a class=\"artru-notranslate\" href=\"https:\/\/asia.wargaming.net\/support\/en\/products\/wotb\/help\/\" target=\"_blank\" rel=\"noreferrer noopener\" data-no-translation=\"\" data-no-auto-translation=\"\">Contact Support<\/a><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"855\" src=\"https:\/\/cdn.artru.eu.org\/wp-content\/uploads\/2025\/01\/Contact-Support-WOT-Blitz.png\" alt=\"Contact Support WOT Blitz\" class=\"wp-image-5439\"\/><figcaption class=\"wp-element-caption\">Contact Support WOT Blitz<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 3:<\/strong> Select <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\">Account Management<\/strong> \u2192 Press <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">CONTINUE<\/mark><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 4:<\/strong> Select <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\">Change account data<\/strong> \u2192 Press <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">CONTINUE<\/mark><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 5:<\/strong> Select <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\">Linking\/removing phone number<\/strong> \u2192 Press <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">CONTINUE<\/mark><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 6:<\/strong> Click the button <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">CREATE TICKET<\/mark><\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 7:<\/strong> Fill in your account information in the form as shown below.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1751\" src=\"https:\/\/cdn.artru.eu.org\/wp-content\/uploads\/2025\/01\/Dien-thong-tin-Contact-Support-WOT-Blitz.png\" alt=\"Fill in the Contact Support WOT Blitz information\" class=\"wp-image-5440\"\/><figcaption class=\"wp-element-caption\">Fill in the Contact Support WOT Blitz information<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In the section <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\">Describe your issue<\/strong> you can use <a class=\"artru-notranslate\" href=\"https:\/\/translate.google.com\/?hl=en&amp;sl=auto&amp;tl=en&amp;op=translate\" target=\"_blank\" rel=\"noreferrer noopener\" data-no-translation=\"\" data-no-auto-translation=\"\">Google Translate<\/a> to translate into English. Just clearly state what you want to change + attach the game login photo that you prepared in the step above (The more photos related to the account, the better).<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1264\" height=\"400\" src=\"https:\/\/cdn.artru.eu.org\/wp-content\/uploads\/2025\/01\/Google-Translate-noi-dung-ticket-WOT-Bltiz.png\" alt=\"Google Translate WOT Bltiz ticket content\" class=\"wp-image-5442\"\/><figcaption class=\"wp-element-caption\">Google Translate WOT Bltiz ticket content<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">For example, for the above sample text, remember to replace <code data-no-translation=\"\" data-no-auto-translation=\"\">MyEmail@gmail.com<\/code> and <code data-no-translation=\"\" data-no-auto-translation=\"\">+84123456789<\/code> according to your information:<\/p>\n\n\n\n<pre class=\"wp-block-code\" data-no-translation=\"\" data-no-auto-translation=\"\"><code data-no-translation=\"\" data-no-auto-translation=\"\">- Because my email (MyEmail@gmail.com) is not accessible to receive the code to change the phone number.\n- Please add the phone number (+84123456789) to my account.\n- Thank you very much.<\/code><\/pre>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Step 8:<\/strong> Click the button <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-luminous-vivid-amber-color\">SEND TICKET<\/mark><\/strong> to submit a support ticket to change information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That&#039;s it, you just need to wait a few minutes until 24 hours for a response or you can check at the link <strong class=\"artru-notranslate\" data-no-translation=\"\" data-no-auto-translation=\"\"><a href=\"https:\/\/asia.wargaming.net\/support\/en\/products\/wotb\/my-tickets\/\" target=\"_blank\" rel=\"noreferrer noopener\">MY TICKETS<\/a><\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">In case you forget your game login password<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">This case will be more complicated because it requires many verifications. You create another new account or use the second account to write a ticket for the account that needs to be retrieved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information needed to increase the rate of getting your account back:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Image of the account (with the account name displayed).<\/li>\n\n\n\n<li>Last logged in on what device? What is your internet provider? What province is the login location?<\/li>\n\n\n\n<li>Old Email Name, Old Phone Number, Last game account password that you still remember.<\/li>\n\n\n\n<li>How much gold has been deposited or what was the most recent deposit, the more specific the time the better.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The way to create a ticket is the same as above, but this time you only ask them to reset the game password. If successful, the ticket response will have a link for you to change your password.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1052\" height=\"762\" src=\"https:\/\/cdn.artru.eu.org\/wp-content\/uploads\/2025\/01\/Phan-hoi-ticket-doi-so-dien-thoai-WOT-Blitz.png\" alt=\"WOT Blitz phone number change ticket feedback\" class=\"wp-image-5443\"\/><figcaption class=\"wp-element-caption\">WOT Blitz phone number change ticket feedback<\/figcaption><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">After retrieving the game password, you perform the following steps: <a href=\"#truong-hop-them-hoac-thay-doi-so-dien-thoai-nhung-email-khong-truy-cap-duoc-de-lay-ma-xac-thuc\">#2.1<\/a> To change Email, Phone Number is done.<\/p>","protected":false},"excerpt":{"rendered":"<p>Trong tr\u01b0\u1eddng h\u1ee3p b\u1ea1n b\u1ecb m\u1ea5t Email hay S\u1ed1 \u0110i\u1ec7n Tho\u1ea1i \u0111\u00e3 li\u00ean k\u1ebft v\u1edbi t\u00e0i kho\u1ea3n WOT Blitz th\u00ec b\u1ea1n c\u1ea7n t\u1ea1o ticket (v\u00e9 h\u1ed7 tr\u1ee3) cho WarGaming \u0111\u1ec3 nh\u00e2n vi\u00ean h\u1ed7 tr\u1ee3 thay \u0111\u1ed5i th\u1ee7 c\u00f4ng. Y\u00eau c\u1ea7u th\u00f4ng tin c\u1ea7n c\u00f3 \u0111\u1ec3 t\u1ea1o ticket (v\u00e9 h\u1ed7 tr\u1ee3) T\u1eebng b\u01b0\u1edbc t\u1ea1o ticket (v\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[134],"tags":[],"class_list":["post-5409","post","type-post","status-publish","format-standard","hentry","category-wot-blitz"],"_links":{"self":[{"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/posts\/5409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/comments?post=5409"}],"version-history":[{"count":0,"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/posts\/5409\/revisions"}],"wp:attachment":[{"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/media?parent=5409"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/categories?post=5409"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/artru.net\/en\/wp-json\/wp\/v2\/tags?post=5409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}